The need for this application
With the continuous growth of international trade and the increasing complexity of shipping, import, and export operations, shipping companies now require advanced digital solutions. These solutions enable them to manage their operations more efficiently, reduce operational errors, and accelerate communication between the company and its clients.
This is where the need for a comprehensive online application arises—providing a unified platform for managing shipments, documents, and real-time tracking, while enhancing the customer experience and raising the level of transparency and professionalism in operations.
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Everything you need programmatically to develop your business and automate your company.
Software Featured
Integrated International Shipping Management
A comprehensive system to manage and track all import and export operations, monitoring the status of shipments step by step from creation to final delivery.
Shipping Cost Management
Ability to record and monitor all costs associated with a single shipment, including fees, invoices, operational expenses, and additional costs, presented in an organized and accurate manner.
Customer Management
Manage client data, track their transaction history and shipments, while facilitating communication and improving customer service quality.
Detailed Reports and Statistics
Accurate reports updated daily, monthly, and annually, providing a comprehensive overview of financial and operational performance to support informed decision-making.
Advanced User Permissions System
A flexible system to define user permissions within the company, ensuring task delegation and protection of sensitive data according to job roles.
Multilingual and Multi-Currency Support
A user interface supporting multiple languages and currencies to facilitate operations with clients and partners across different countries and global markets.
Integrated Accounting Application
The system includes an accounting module to manage invoices, receipts, payments, and the overall budget, ensuring financial processes are organized, precise, and transparent.
Customer Portal
Track the status of incoming and outgoing shipments, view detailed information for each shipment including invoices and payments, and access account statements for receivables and payables.
Pricing Our packages & plans
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Basic Package
Suitable for startups or small businesses.
- Limited number of shipments per month
- Shipment tracking
- Customer management
- Basic invoicing
- General reports
- Limited customer portal
- Basic technical support
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Advanced Package
Suitable for medium-sized companies.
Includes all Basic Package features, plus:
- Increased monthly shipment capacity
- Detailed reports and statistics
- Document management (invoices, bills of lading)
- Full-featured customer portal
- Multi-level user permissions system
- Medium-priority technical support
-
Custom Package
Designed for large companies and international shipping enterprises.
Includes all Advanced Package features, plus:
- Unlimited shipments
- Customized customer portal branded with company identity
- Advanced reporting and smart dashboards
- Multi-branch support
- Integration with external systems (on request)
- Full feature customization
- Private hosting
- Unlimited users
Frequently Asked Questions
Do you develop custom software tailored to my company’s needs?
Yes, we specialize in fully customized systems built precisely for your unique requirements, based on a detailed analysis of your business stages. We don’t offer off-the-shelf products; everything is made just for you.
How long does it Tech. to implement a system?
The timeline depends on project size and complexity. After analyzing your requirements, we provide a clear schedule—execution usually takes 4 to 12 weeks.
Can the new system be integrated with our current software or devices?
Absolutely! We ensure smooth integration with existing accounting systems, fingerprint devices, and databases for seamless data transition.
Do you provide training after delivering the system?
Definitely. We offer hands-on training sessions for your team, along with guide booklets and direct support during the launch phase.
What kind of technical support do you offer after delivery?
We provide continuous technical support, including updates, troubleshooting, and quick responses to your inquiries, with flexible support packages,
Can the system be upgraded later as my business grows?
Yes, all our systems are designed to be scalable and adaptable. We ensure future enhancements can be added easily.
Do you offer web hosting services?
Yes, we provide secure and reliable hosting for your systems and websites on our servers or help you set up on private servers as needed.
Are your solutions web-based or do they require installation?
Most of our solutions are web-based, so you can access them from anywhere via browser—no local installation needed.
Can I request only a website design without extra software?
Absolutely! We offer website design and development as a standalone service, whether for business profiles or e-commerce.
Do you have solutions for small businesses and startups?
Yes, we work with all company sizes and design flexible solutions to help startups and SMEs grow.
Our customers talk about our services
Our clients attest—based on real numbers and tangible results—to the qualitative shift our software has brought to their businesses,
from the increased number of visitors to their websites, to the ease with which these visitors use the software, to the increased market share of their sales.
We are proud of this certification, cherish the precious trust, and strive to always live up to expectations.
hussam fanari new
manager new
hello new
Nbil
Nbil
Nbil
Contact Us
You can send us your inquiries on topics that interest you or request to contact us to answer your questions and help you understand what you need and what suits your business.
Address
Azizieh - Alep - Syria
Phone
+963 94 222 9366
sales@samatek.com